Got a question or issue? We're here to help.


📱 GETTING STARTED

No login needed — just open the app and start moving. All exercises can be done seated or standing near a chair. Sessions are 5–15 minutes. Go at your own pace.


❓ COMMON QUESTIONS

Is the app free? Golden Moves is free to download. A premium upgrade is available via in-app purchase.

Do I need equipment? No. Just a chair and a small open space.

Is it safe if I have a health condition? Please consult your doctor before starting any exercise program. Stop immediately if you feel pain or dizziness.

The app is crashing. What do I do?

  1. Close and reopen the app
  2. Restart your iPhone
  3. Check for an update in the App Store
  4. Delete and reinstall the app

How do I cancel my subscription? Go to iPhone Settings → [Your Name] → Subscriptions → Golden Moves → Cancel.

How do I get a refund? Visit reportaproblem.apple.com and request a refund through Apple.


📬 CONTACT US

Email: [email protected] Response time: 1–2 business days